Privacy Policy
Last Updated: March 12, 2025
1. Introduction
Triune Business Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and social media management services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information that you provide directly to us, including:
- Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to create and maintain your account.
- Profile Information: Information you provide in your user profile, such as profile picture, job title, company name, and other biographical information.
- Payment Information: If you subscribe to our paid services, we collect payment details, billing address, and other information necessary to process your payment.
- Communications: Information you provide when you contact us for customer support or otherwise communicate with us.
- User Content: Content you create, upload, or post through our Service, including text, images, videos, and other media.
2.2 Information We Collect Through Automated Means
When you use our Service, we may automatically collect certain information, including:
- Device Information: Information about the device you use to access our Service, including hardware model, operating system, unique device identifiers, and mobile network information.
- Usage Information: Information about your use of our Service, including the features you use, the time and duration of your visits, and the pages you view.
- Location Information: General location information derived from your IP address.
- Log Data: Server logs, which may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Service.
2.3 Information from Third-Party Social Media Platforms
Our Service integrates with third-party social media platforms, including TikTok. When you connect your social media accounts to our Service, we collect information from these platforms in accordance with the authorization procedures determined by each platform. This may include:
- Account information (such as name, username, email, profile picture)
- Content you've posted
- Engagement metrics (likes, comments, shares)
- Follower/following information
- Other information made available by the platform's API
The specific information we collect depends on the particular platform and the permissions you grant. We encourage you to review the privacy policies of the social media platforms you connect to our Service.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process and complete transactions
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Facilitate your use of social media platforms through our Service
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 With Social Media Platforms
When you connect your social media accounts to our Service, we share information with those platforms as necessary to provide our Service. For example, when you schedule a post through our Service, we share that content with the relevant platform.
4.2 With Service Providers
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
4.3 For Legal Reasons
We may disclose your information if we believe that such action is necessary to:
- Comply with applicable laws and regulations
- Respond to legal process or government requests
- Protect the rights, property, and safety of Triune Business Solutions, our users, or others
- Detect, investigate, and prevent fraudulent or illegal activities
4.4 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information.
- Restriction: You may request that we restrict the processing of your information.
- Data Portability: You may request a copy of the information you have provided to us in a structured, commonly used, and machine-readable format.
- Objection: You may object to our processing of your information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States.
9. Children's Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: